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Hotel Revenue Solutions
We combine professional revenue management with modern day digital marketing and advertising to achive sustainable growth
Hotel Revenue Solutions
As the hospitality industry continues to evolve, the role of online travel agents (OTAs) in hotel bookings has become increasingly important. However, managing these OTAs can be challenging for hotels, as it requires a thorough understanding of their algorithms and constantly updating rates and inventory. Also hotel need to ensuring that the same rates and availability are displayed across all channels, to avoid losing potential bookings and revenue.
In order to overcome these challenges, many hotels are turning to hotel revenue management experts like The KPI Plus. With a team of experienced professionals, The KPI Plus offers a full-service approach to managing OTAs for hotels, from consultation and strategy development to implementation and ongoing support.
OTAs Revenue Management
A full-service approach to managing OTAs helps hotels maximize their revenue by providing expert guidance on commission, rate optimization, and inventory management. It also ensures parity across all distribution channels and provides training, support, and access to industry tools and resources. This solution is ideal for hotels looking to optimize their revenue and stay ahead in the market.
Reservation
Management
Reservation management oversees the reservation process for hotel guests, taking and processing reservations, managing room inventory, handling customer inquiries and concerns, maximizing room revenue and occupancy, coordinating arrival times, and collaborating with the front office. Effective reservation management leads to a seamless guest experience.
The reservation management team takes charge of ensuring a seamless and efficient reservation process for hotel guests. They accept and manage reservations through multiple channels including phone, email, and online booking systems, with the aim of providing a hassle-free experience for guests.
The reservation management team ensures maximum room revenue and occupancy by managing room inventory and addressing customer inquiries. They use effective strategies to optimize room usage and provide high-quality service to guests, contributing to the hotel’s success.
The reservation management team handles guest arrival times and coordinates pick-up services to ensure a smooth arrival experience. They work closely with the front office department to guarantee a seamless transition for guests and to provide a comprehensive level of service.
The goal is to provide Smart Hotel Solutions leverage technology for personalized guest experiences and operational efficiency.
~ The KPI Plus
Marketing Communication
A full-service approach to managing OTAs helps hotels maximize their revenue by providing expert guidance on commission, rate optimization, and inventory management. It also ensures parity across all distribution channels and provides training, support, and access to industry tools and resources. This solution is ideal for hotels looking to optimize their revenue and stay ahead in the market.
E-commerce
Reservation management oversees the reservation process for hotel guests, taking and processing reservations, managing room inventory, handling customer inquiries and concerns, maximizing room revenue and occupancy, coordinating arrival times, and collaborating with the front office. Effective reservation management leads to a seamless guest experience.
The main responsibility is to oversee and manage the design and functionality of the hotel’s website. This involves ensuring that the website provides a smooth and seamless booking experience for customers, providing them with an easy and efficient way to book their stay at the hotel. It is important that the website is designed in a way that is user-friendly, accessible and provides all the information that customers need in order to make an informed decision about their booking.
Implementing and managing online marketing campaigns and monitoring the hotel’s online reputation, including responding to online reviews, are important responsibilities. These actions help drive traffic to the website and maintain a positive image for the hotel.
Monitor the performance of online sales channels and make recommendations for improvements . We also Stay up-to-date with industry trends and emerging technologies in the ecommerce space.
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How Data-Driven Marketing Transforms Hotel Business Performance
In today’s competitive hospitality industry, data-driven marketing is emerging as a critical tool to transform [...]
Oct
7 วิธีทำการตลาดโรงแรม ให้ได้ผลอย่างต่อเนื่อง
การตลาดโรงแรมเป็นสิ่งสำคัญที่ช่วยสร้างความรู้จักและเพิ่มยอดขายให้กับธุรกิจโรงแรม โดยเฉพาะในยุคปัจจุบันที่การใช้เทคโนโลยีและการสื่อสารผ่านสื่อออนไลน์มีความสำคัญอย่างมาก ดังนั้นการมีแผนการตลาดที่ดีและมีประสิทธิภาพจึงเป็นสิ่งที่ห้ามหลงเพียงอย่างเดียว ในการทำแผนการตลาดโรงแรม จะต้องใช้วิธีการตลาดแบบหลากหลายเพื่อเพิ่มโอกาสในการเข้าถึงลูกค้า ซึ่งอาจจะแบ่งออกเป็นหลายประเภทได้แก่ การทำ SEO (Search Engine Optimization) การทำ SEO หมายถึงการจัดการเว็บไซต์ของโรงแรมให้มีการแสดงผลบนเครื่องมือค้นหาออนไลน์ได้ดี ซึ่งจะช่วยให้ผู้ค้นหาเจอเว็บไซต์ของโรงแรมของคุณได้ง่ายขึ้น [...]
Mar