Training for Hospitality and Digital Marketing Services

We design real workplace training that upgrades service mindset guest experience and career growth for hospitality teams.

Hospitality Training

The KPI Plus collaborates with numerous local colleges and universities to prepare students for internships and real-world careers in tourism and hospitality.

Service Quality Training

Businesses also seek high standards of quality, resulting in improved service and reputation. This fosters further sustainability for business growth.

business knowledge seminars

Throughout the year, KPI Plus hosts numerous seminars aimed at providing individuals, entrepreneurs,
and hoteliers with valuable knowledge to enhance their businesses.

Meet Our Instructor :

(Nate) Natenapit Isaraniran

She is CEO and Founder of The KPI Plus, a management consulting and hotel marketing company in Phuket, Thailand. With 18 years of hospitality experience at world-class brands including Mandarin Oriental, Westin, and Marriott, she translates deep industry knowledge into practical strategies that deliver measurable results.

Her achievements include being named Brilliant Coach of the Year by Marriott International Thailand and earning Professional Certified Coach (PCNH) accreditation from the International Coaching Federation in 2025. Before founding The KPI Plus in 2021, Nate held leadership roles as Front Office Manager at Phuket Marriott Resort & Spa and Westin Hotels, plus Guest Relations Officer at Mandarin Oriental Bangkok. She has also guest-lectured at Phuket Rajabhat University’s Faculty of Tourism Management.

Nate’s core strengths—understanding, accepting, and adapting—enable her to connect deeply with people and navigate challenges effectively. A passionate traveler who values ​​meaningful experiences and communication, she enjoys reading, painting, and creative expression in her free time.

18 years of hospitality experience
Professional Certified Coach (PCNH)
Prestigious Award Inspiring Women in Travel Asia 2024
More Over 40+ Business Training
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082 635 6266

Our Success Projects Training

The KPI Plus Academy

The KPI Plus is organizing this event to empower entrepreneurs by sharing comprehensive online marketing knowledge. Through easy-to-understand strategies and essential digital tools, we aim to enhance your business capabilities and ensure your brand excels in today’s evolving digital landscape.

  • Stay ahead of the curve with monthly training sessions designed to keep you updated on the latest industry technologies.
  • Master modern marketing techniques that are directly applicable to the current market, ensuring your business stays relevant and competitive.

Unlock the Power of Digital: Transforming Hospitality for Greater Success

Inside this event is full of knowledge and interesting facts. Whether it is creating a data-driven marketing strategy, using Revenue Management System (RMS) to predict demands and set the right prices, cybersecurity in hotel business, using social media advertising to increase sales, and innovations to improve customer experience through technology. Each topic is very interesting and beneficial to the participants.

  • Marketing Mix Modeling: Data-Driven Strategies for Success.
  • Benefits of RMS in demand forecasting and pricing strategies.
  • Cyber Security in Hospitality: Safeguarding Your Digital Assets.
  • Social Ads for Conversions: Maximizing Impact through Social Media.
  • Innovations in Guest Experience: Enhancing Customer Satisfaction through Technology.

Hospitality Training

The KPI Plus collaborates with numerous local colleges and universities to prepare students for internships and real-world careers in tourism and hospitality.

More over 40+ business training.

Service Quality Training

Businesses also seek high standards of quality, resulting in improved service and reputation. This fosters further sustainability for business growth.

CSR Personality Development

The younger generation aspiring to work in hospitality must embrace a service-oriented mindset, embodying the necessary attitude and skills essential for success in the hospitality industry.

Executive Leadership Training

The KPI Plus is organizing this event to help leaders like you unlock the power of communication, so you can lead with clarity, earn respect, and drive your team or
organization forward with confidence.

Because strong communication isn’t optional anymore.

It’s the key to stronger leadership, better relationships, and lasting success.

Internship preparation

With the skills they need to succeed in the workplace.

Internship preparation workshops are beneficial for students before starting an internship. These workshops include activities that help students uncover their hidden talents and increase their confidence.

Institution Partnership

The KPI Plus partners with educational institutions to provide internships and training opportunities within the company.This initiative allows students to acquire practical experience by engaging with a wide range of businesses in Thailand’s diverse and competitive markets.