We combine professional revenue management with modern day digital marketing and advertising to achive sustainable growth
In order to overcome these challenges, many hotels are turning to hotel revenue management experts like The KPI Plus. With a team of experienced professionals, The KPI Plus offers a full-service approach to managing OTAs for hotels, from consultation and strategy development to implementation and ongoing support.
A full-service approach to managing OTAs helps hotels maximize their revenue by providing expert guidance on commission, rate optimization, and inventory management. It also ensures parity across all distribution channels and provides training, support, and access to industry tools and resources. This solution is ideal for hotels looking to optimize their revenue and stay ahead in the market.
Reservation management oversees the reservation process for hotel guests, taking and processing reservations, managing room inventory, handling customer inquiries and concerns, maximizing room revenue and occupancy, coordinating arrival times, and collaborating with the front office. Effective reservation management leads to a seamless guest experience.
The reservation management team takes charge of ensuring a seamless and efficient reservation process for hotel guests. They accept and manage reservations through multiple channels including phone, email, and online booking systems, with the aim of providing a hassle-free experience for guests.
The reservation management team ensures maximum room revenue and occupancy by managing room inventory and addressing customer inquiries. They use effective strategies to optimize room usage and provide high-quality service to guests, contributing to the hotel’s success.
The reservation management team handles guest arrival times and coordinates pick-up services to ensure a smooth arrival experience. They work closely with the front office department to guarantee a seamless transition for guests and to provide a comprehensive level of service.
~ The KPI Plus
A full-service approach to managing OTAs helps hotels maximize their revenue by providing expert guidance on commission, rate optimization, and inventory management. It also ensures parity across all distribution channels and provides training, support, and access to industry tools and resources. This solution is ideal for hotels looking to optimize their revenue and stay ahead in the market.
Reservation management oversees the reservation process for hotel guests, taking and processing reservations, managing room inventory, handling customer inquiries and concerns, maximizing room revenue and occupancy, coordinating arrival times, and collaborating with the front office. Effective reservation management leads to a seamless guest experience.
The main responsibility is to oversee and manage the design and functionality of the hotel’s website. This involves ensuring that the website provides a smooth and seamless booking experience for customers, providing them with an easy and efficient way to book their stay at the hotel. It is important that the website is designed in a way that is user-friendly, accessible and provides all the information that customers need in order to make an informed decision about their booking.
Implementing and managing online marketing campaigns and monitoring the hotel’s online reputation, including responding to online reviews, are important responsibilities. These actions help drive traffic to the website and maintain a positive image for the hotel.
Monitor the performance of online sales channels and make recommendations for improvements . We also Stay up-to-date with industry trends and emerging technologies in the ecommerce space.
We specialize in crafting exceptional websites that cater to businesses across all industries.
By leveraging SEO, we’re able to drive organic traffic from our target audience, ultimately reducing Ads spend.
We consistently create social media content, which effectively builds brand awareness and online presence
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“สวัสดีค่ะ คุณลูกค้าที่กำลังสนใจจองห้องพักกับทางโรงแรมของเรา สามารถสำรองห้องพักได้ทาง OTAs ต่าง ๆ ไม่ว่าจะเป็น Agoda, Expedia, Booking และ Trip.com หรือทางโซเชียลมีเดียโรงแรม Facebook, Instagram [...]
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การทำการตลาดโรงแรมขนาดเล็ก หรือ การบริหารโรงแรมเล็ก ๆ ให้เป็นที่รู้จักของนักท่องเที่ยวและกลุ่มลูกค้า อาจจะเป็นโจทย์ที่ยากและท้าทายอย่างมาก สำหรับผู้ประกอบการหรือเจ้าของธุรกิจโรงแรมขนาดเล็ก ที่มีห้องพักเพียงไม่กี่สิบห้อง ณ ช่วงเวลาของการแข่งขันที่สูงขึ้นในทุก ๆ ปี ตั้งแต่ที่โควิดเริ่มห่างหายไปจากประเทศไทย สำหรับธุรกิจการตลาดโรงแรม รวมไปถึงการบริหารโรงแรมด้วยก็เช่นกัน [...]
