Natenapit Isaraniran (Nate)

CEO and Founder of The KPI Plus co.,Ltd.

Natenapit Isaraniran (Nate) is CEO and Founder of The KPI Plus, a management consulting and hotel marketing company in Phuket, Thailand. With 18 years of hospitality experience at world-class brands including Mandarin Oriental, Westin, and Marriott, she translates deep industry knowledge into practical strategies that deliver measurable results.

Her achievements include being named Brilliant Coach of the Year by Marriott International Thailand and earning Professional Certified Coach (PCNH) accreditation from the International Coaching Federation in 2025. Before founding The KPI Plus in 2021, Nate held leadership roles as Front Office Manager at Phuket Marriott Resort & Spa and Westin Hotels, plus Guest Relations Officer at Mandarin Oriental Bangkok. She has also guest-lectured at Phuket Rajabhat University’s Faculty of Tourism Management.

Nate’s core strengths understanding, accepting, and adapting enable her to connect deeply with people and navigate challenges effectively. A passionate traveler who values meaningful experiences and communication, she enjoys reading, painting, and creative expression in her free time.

Education

In 1996 – 1999

  • Bachelor of Arts,Siam University

  • Bachelor of Arts (Hotel and Tourism Studies)

  • (Apprenticeship Tourism Authority of Thailand: Amazing of Thailand project)

In 2018 – 2020

  • Master’s Degree of Management Program in Integrated Tourism and Hospitality Management at National Institute of Development Administration – NIDA Business School, Phuket Center

Experience

Positions ans skills

Guest Relation Executive

MANDRIN ORIENTAL HOTEL GROUP

Mar 2005 – Nov 2014 · 9 yrs 9 mos

Front Office Manager

WESTIN SIRAY BAY RESORT AND SPA PHUKET

Nov 2014 – Dec 2018 · 4 years 2 months

Front Office Manager

PHUKET MARRIOTT RESORT & SPA, MERLIN BEACH

Nov 2018 – Aug 2021

Guest Lecturer

PHUKET RAJABHAT UNIVERSITY

Aug 2020 – Present

Chief Financial Officer

THE KPI PLUS

Aug 2021 – Present

Award

Certificates