Natenapit Isaraniran (Nate)
CEO and Founder of The KPI Plus co.,Ltd.
Natenapit Isaraniran (Nate) is CEO and Founder of The KPI Plus, a management consulting and hotel marketing company in Phuket, Thailand. With 18 years of hospitality experience at world-class brands including Mandarin Oriental, Westin, and Marriott, she translates deep industry knowledge into practical strategies that deliver measurable results.
Her achievements include being named Brilliant Coach of the Year by Marriott International Thailand and earning Professional Certified Coach (PCNH) accreditation from the International Coaching Federation in 2025. Before founding The KPI Plus in 2021, Nate held leadership roles as Front Office Manager at Phuket Marriott Resort & Spa and Westin Hotels, plus Guest Relations Officer at Mandarin Oriental Bangkok. She has also guest-lectured at Phuket Rajabhat University’s Faculty of Tourism Management.
Nate’s core strengths understanding, accepting, and adapting enable her to connect deeply with people and navigate challenges effectively. A passionate traveler who values meaningful experiences and communication, she enjoys reading, painting, and creative expression in her free time.
Education
In 1996 – 1999
- Bachelor of Arts,Siam University
- Bachelor of Arts (Hotel and Tourism Studies)
- (Apprenticeship Tourism Authority of Thailand: Amazing of Thailand project)
In 2018 – 2020
- Master’s Degree of Management Program in Integrated Tourism and Hospitality Management at National Institute of Development Administration – NIDA Business School, Phuket Center
Experience
Positions ans skills
Guest Relation Executive
MANDRIN ORIENTAL HOTEL GROUP
Mar 2005 – Nov 2014 · 9 yrs 9 mos
Front Office Manager
WESTIN SIRAY BAY RESORT AND SPA PHUKET
Nov 2014 – Dec 2018 · 4 years 2 months
Front Office Manager
PHUKET MARRIOTT RESORT & SPA, MERLIN BEACH
Nov 2018 – Aug 2021
Guest Lecturer
PHUKET RAJABHAT UNIVERSITY
Aug 2020 – Present
Chief Financial Officer
THE KPI PLUS
Aug 2021 – Present