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Handling Negative Customer Feedback in Hotels

Managing negative customer feedback from customers is crucial for the hotel business. It not only helps to resolve existing issues but also builds trust and satisfaction among your customers. Handling negative feedback professionally can turn a customer’s bad experience into a positive one and contribute to the sustainable growth of…
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KPI Plus MOU Phuket with Rajabhat University

The KPI Plus Signs MOU with Phuket Rajabhat University to Support Student Professional Training On November 2, 2023, The KPI Plus Company Limited signed an MOU with Phuket Rajabhat University to support student career preparation and professional training placements. The agreement focuses on: Preparing students before professional experience training Providing…
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Hospitality Internship Seminar at Ramkhamhaeng University Phang Nga

Hospitality Internship Seminar at Ramkhamhaeng University Phang Nga The KPI Plus recently hosted a hospitality internship seminar at Ramkhamhaeng University in Phang Nga Province. The session prepared students for real work in the hospitality and tourism industry. It focused on practical skills, career direction, and internship readiness. Students did not…
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Unlock the Power of Digital: Transforming Hospitality for Greater Success

Digital Hospitality Seminar Recap: Unlock the Power of Digital : Transforming Hospitality for Greater Success This digital hospitality seminar recap covers the event Unlock the Power of Digital : Transforming Hospitality for Greater Success. The session took place on July 10 2024 at the conference room of The Oceanic Sportel.…
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TUI Academy Thailand Student Development Workshop

Student Development Workshop with KPI PLUS The TUI Academy Thailand student development workshop gave participants a practical learning experience focused on growth and future career skills. The KPI PLUS team joined this session to share knowledge and support student development through guided activities and expert talks. This workshop created a…
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Hotel Customer Service Training for Hospitality Staff

  Customer Service with Heart The Importance of Good Service: Customer service is the heart of the hotel business. Providing heartfelt service makes customers feel impressed and happy. Training employees to have good service skills is crucial as it builds trust in the hotel’s services. Building good relationships with customers…

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