OTA Management
OTA Management for Hotels That Need Expert Guidance
OTA platforms play a major role in hotel distribution, but many hotels lack experienced managers to handle them effectively. Our OTA Management service fills this gap by providing hands on support led by industry professionals.
We offer more than credential access. Each hotel receives analyst support, pricing strategy guidance, and staff training, helping teams understand OTA performance and maintain long term channel control.
Experienced OTA Managers Working as Your Team
Manage OTAs for you
Many hotels struggle because no one truly owns OTA management. We step in as your experienced OTA managers, handling daily decisions and platform setup so channels stay stable and under control.
Fix OTA setup
We review and rebuild OTA structure including room types rate plans and policies so platforms work with your hotel instead of against it.
Guide OTA pricing
Rather than automated rules or blind discounts, our analysts support pricing direction based on demand behavior seasonality and OTA performance patterns.
Track OTA performance
We track visibility ranking conversion and booking flow, allowing us to adjust early and avoid sudden drops caused by mispricing or incorrect setup.
Team Training
We train your staff to understand how OTAs work, why changes happen, and how to manage platforms confidently, reducing long term dependency and mistakes.
Why Hotels Need
Effective OTA Management
OTA platforms drive a large share of hotel bookings, but without proper management they often create pricing issues, content errors, and lost visibility. Effective OTA management helps hotels maintain control, reduce mistakes, and keep booking performance stable across all major platforms.
Limited in-house expertise
Many hotels rely on front office or marketing staff to manage OTAs without proper training. This often leads to pricing mistakes, incorrect setup, and missed opportunities on key platforms.
High competition on OTA platforms
Thousands of hotels compete on the same OTAs every day. Without active management, your property loses visibility, ranking, and booking potential, even if the product itself is strong.
Complex OTA systems and rules
OTA platforms change frequently. Promotions, policies, and tools require constant attention. Without experience, hotels risk errors that impact performance and guest trust.
Inconsistent pricing and content
Unmanaged OTAs often show conflicting rates, outdated photos, or unclear policies. This confuses guests and reduces conversion.
Unpredictable booking performance
Without active OTA management, ranking and bookings can drop without warning. Effective management ensures regular monitoring and timely adjustments to keep booking performance stable.
Why The Kpi Plus
Expertise
- Hospitality Specialist
- Advance Marketing Tools
- Cooperate with many Hotels and Businesses
Competitive Advantage
- Comprehensive Range of Services
- Up-to-date with Trends
- Study from best practice
Measure Result
- Business analyst
- Monthly performance report
- New Success Strategy
Frequently Asked Questions
OTA management covers the setup daily control and monitoring of platforms such as Booking.com Agoda and other OTAs to ensure pricing content and availability stay accurate.
We manage major OTAs including Booking.com, Agoda, Expedia Group, Airbnb and relevant regional platforms.
OTA management can begin shortly after access is granted and an initial review is completed. We first assess your current OTA setup, room structure, pricing display, and content accuracy before taking action to ensure changes are made correctly.
Yes. This service is well suited for small hotels, boutique properties, villas, and resorts that do not have a dedicated OTA specialist. The structure allows properties of different sizes to receive the same level of professional support.
Yes. We conduct a full review of room types, rate plans, policies, photos, and descriptions. Any incorrect or inefficient setup is corrected to ensure OTAs display your property clearly and accurately.
Yes. We manage and advise on OTA promotions based on seasonality and demand. Promotions are applied carefully to avoid unnecessary discounting while improving visibility when needed.
Our service is led by experienced managers and supported by dedicated analysts for each hotel. We provide active management, pricing guidance, and staff training, not just system access, ensuring long term control and understanding.