Our training helps teams build strong and consistent habits across marketing, operations, and digital tools. Sessions are hands-on and grounded in real examples, not theory. Nate, CEO and Founder of The KPI Plus, leads the training with experience from world-class brands such as Mandarin Oriental, Westin, and Marriott. Teams leave with clear frameworks, templates, and an action plan that supports both daily execution and long-term improvement.
The KPI Plus collaborates with numerous local colleges and universities to prepare students for internships and real-world careers in tourism and hospitality.
Businesses also seek high standards of quality, resulting in improved service and reputation. This fosters further sustainability for business growth.
Throughout the year, KPI Plus hosts numerous seminars aimed at providing individuals, entrepreneurs,
and hoteliers with valuable knowledge to enhance their businesses.
She is CEO and Founder of The KPI Plus, a management consulting and hotel marketing company in Phuket, Thailand. With 18 years of hospitality experience at world-class brands including Mandarin Oriental, Westin, and Marriott, she translates deep industry knowledge into practical strategies that deliver measurable results.
Her achievements include being named Brilliant Coach of the Year by Marriott International Thailand and earning Professional Certified Coach (PCNH) accreditation from the International Coaching Federation in 2025. Before founding The KPI Plus in 2021, Nate held leadership roles as Front Office Manager at Phuket Marriott Resort & Spa and Westin Hotels, plus Guest Relations Officer at Mandarin Oriental Bangkok. She has also guest-lectured at Phuket Rajabhat University’s Faculty of Tourism Management.
Nate’s core strengths—understanding, accepting, and adapting—enable her to connect deeply with people and navigate challenges effectively. A passionate traveler who values ​​meaningful experiences and communication, she enjoys reading, painting, and creative expression in her free time.
Explore training projects we have delivered for teams seeking practical knowledge and measurable improvement. Every session is tailored to real goals, tools, and operational challenges.
The KPI Plus collaborates with numerous local colleges and universities to prepare students for internships and real-world careers in tourism and hospitality.
More over 40+ business training.
Businesses also seek high standards of quality, resulting in improved service and reputation. This fosters further sustainability for business growth.
The younger generation aspiring to work in hospitality must embrace a service-oriented mindset, embodying the necessary attitude and skills essential for success in the hospitality industry.
The KPI Plus is organizing this event to help leaders like you unlock the power of communication, so you can lead with clarity, earn respect, and drive your team or
organization forward with confidence.
Because strong communication isn’t optional anymore.
It’s the key to stronger leadership, better relationships, and lasting success.
The KPI Plus is organizing this event to empower entrepreneurs by sharing comprehensive online marketing knowledge. Through easy-to-understand strategies and essential digital tools, we aim to enhance your business capabilities and ensure your brand excels in today’s evolving digital landscape.
With the skills they need to succeed in the workplace.
Internship preparation workshops are beneficial for students before starting an internship. These workshops include activities that help students uncover their hidden talents and increase their confidence.
The KPI Plus partners with educational institutions to provide internships and training opportunities within the company.This initiative allows students to acquire practical experience by engaging with a wide range of businesses in Thailand’s diverse and competitive markets.